Label Issues
Reason①: Your labels are loaded in upside down Please ensure your labels are properly loaded. The print side is facing up. See the image below: Reason②: E...
Mon, 29 Mar, 2021 at 10:49 PM
Reason①: Changing your label type and size are the main causes for the printer skipping labels or continuously feeding. Printer hasn't learned your lab...
Mon, 29 Mar, 2021 at 11:34 PM
You can setup printer to rotate it for you automatically. For Mac 1. Open desired file (e.g. a PDF). 2. Click "File" and choose "...
Mon, 29 Mar, 2021 at 11:50 PM
Reason 1: The source file may not have been created with the ideal quality. Solution: Print the sample label to test if your printer is working well. Yo...
Tue, 30 Mar, 2021 at 2:15 AM
If label is getting stuck (usually during printing something really dark such as a barcode or a thick straight line), this is most likely due to the high pr...
Tue, 30 Mar, 2021 at 2:24 AM
When the printer doesn't accept a label was printed correctly, it will attempt to re-print it. Try the following steps to re-run "Automatic label ...
Tue, 30 Mar, 2021 at 2:26 AM